When you enrolled at your university in Würzburg, Bamberg, Schweinfurt or Aschaffenburg, you were issued a student ID card.
This personalised card is a multifunctional chip card that serves as your
- student ID card
- library card
- semester ticket in Würzburg, Bamberg and Schweinfurt
- key card
- electronic purse for cashless payment
The cashless payment function is offered by the Studentenwerk Würzburg. Your chip card serves as electronic purse for payment at
- all canteens and cafeterias operated by the Studentenwerk
- vending machines on campus
- the universities' cash desks
- the universities' printing and photocopying stations
- the washing machines and dryers at the student residences operated by the Studentenwerk
How can I load money on to my card?
You can load money on to your card at a variety of load locations on your campus and at larger facilities operated by the Studentenwerk. You may use either cash or an EC card to load money on to your card.
Can I still pay cash?
The electronic purse helps speed up the payment process at our canteen and cafeteria checkout counters. Please make sure you always have enough money loaded on to your card - if you pay cash at canteens or cafeterias operated by the Studentenwerk, you will be charged 10% extra. In addition, many of our canteens and cafeterias no longer accept payment in cash.
If you load cash on to your card at a canteen or cafeteria checkout counter although there is a load location nearby, you will be charged a service fee of €1.
My card is damaged or defective. Who can help?
If your card is damaged or defective, please contact your university first. Your university will issue a new card for you. After you have received your new card, the Studentenwerk Würzburg will be able to pay your money out in cash (this is also possible if you are no longer enrolled at your university). For this, however, it is absolutely necessary that you bring your old card with you!
Contacts (see below for address details):
Würzburg – town centre (Studentenwerk)
Repayment of balance
Studentenwerk Würzburg, Hauptkasse (main cash desk)
Am Studentenhaus, 97072 Würzburg
Building on the left-hand side / ground floor / foyer of the canteen
Monday to Wednesday, Friday: 10.00 a.m. - 1.00 p.m.
Thursday: 1.00 p.m. - 3.00 p.m.
Defective electronic purse / error 448
Studentenwerk Würzburg, Chipkartenbüro (chip card office)
Am Studentenhaus, 97072 Würzburg
Cross building / 2nd floor / room C 217
Phone: +49 931 8005-129
Tuesday: 10.00 a.m. - 1.00 p.m.
Thursday: 1.00 p.m. - 3.00 p.m.
Würzburg – Hubland Campus (Studentenwerk)
Repayment of balance
Studentenwerk Würzburg
chip card Office Mensateria Campus Nord
Magdalena-Schoch-Straße /ground floor
97074 Würzburg
Phone: +49 931 31-80627
Monday to Wednesday, Friday: 10.00 a.m. - 1.00 p.m.
Thursday: 1.00 p.m. - 3.00 p.m.
Das Mensateria Büro ist vom 26.09.2022 bis einschl. 07.10.2022 geschlossen.
Bitte wenden Sie sich bei Chipkartenfragen oder Chipkartenproblemen an:
Frau Bretz oder Herrn Seynstahl, Raum C217, im Studentenhaus.
Tel. 0931 / 8005 -129 oder -132
Bamberg (Studentenwerk)
Repayment of balance / Defective electronic purse / error 448
Studentenwerk Würzburg, Bamberg Office
Austraße 37, 2nd floo, room 2.015, 96047 Bamberg
Phone: +49 931 8005-811
Only by appointment.
Schweinfurt (Studentenwerk)
Repayment of balance / Defective electronic purse / error 448
>>At canteen checkout counter
Aschaffenburg (Studentenwerk)
Repayment of balance / Defective electronic purse / error 448
>>At canteen checkout counter
